Privacy Policy.

This policy explains how HOPE MEDICAL AND HEALTH CO.,LTD handles information submitted by website visitors and business contacts.

Information we collect

When you submit an inquiry, we collect the information you provide, such as your name, company, country or region, email address, products of interest and requirements. We may also process basic technical information needed to operate and protect the inquiry service, including an IP address and submission time.

How we use information

We use this information to answer inquiries, prepare product information and quotations, coordinate samples and orders, prevent abuse of the inquiry form, maintain business records and comply with applicable legal obligations.

Sharing and international processing

We do not sell personal information. Information may be shared with service providers and relevant supply-chain partners only when necessary to respond to your request, prepare an offer or fulfil an order. Because we serve international customers, information may be processed outside your country.

Retention

We retain inquiry and business correspondence only for as long as reasonably necessary for the purpose for which it was collected, including follow-up, contractual, tax, compliance and dispute-resolution requirements.

Your choices and rights

You may ask us to access, correct or delete personal information associated with your inquiry, or object to certain processing where applicable. Legal rights vary by location and may be subject to exceptions.

Security and sensitive information

We use reasonable technical and organizational measures to protect submitted information. Please do not send confidential patient records, payment-card data or other sensitive personal information through the website form.

Updates and contact

We may update this policy when our website or legal obligations change. Questions or privacy requests can be sent to sales@hhmeheco.com.